Dear all,
I have submitted a couple of protein-protein docking (docking2) jobs.
I have received the confirmation mails but the results aren't accessible, even if i can see them in my queue list as "Finished". I Suppose they are not failed aas i would expect a "Failed" status, but i got this "Error 500 - We're sorry but we weren't able to process this request." reply.
How can I fix it?
Thank you
Andrea Coletta (Sherpaman)
Category:
Post Situation:
Hi Andrea, could you please job link/number which causes this so I can looks this up?
Thanks,
I am assumed that job number that caused problem was 8188 - it should be fixed now.
Best,