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Error 500 Docking protein

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Error 500 Docking protein

Dear all,
I have submitted a couple of protein-protein docking (docking2) jobs.
I have received the confirmation mails but the results aren't accessible, even if i can see them in my queue list as "Finished". I Suppose they are not failed aas i would expect a "Failed" status, but i got this "Error 500 - We're sorry but we weren't able to process this request." reply.

How can I fix it?

Thank you

Andrea Coletta (Sherpaman)

Post Situation: 
Tue, 2014-05-27 01:32

Hi Andrea, could you please job link/number which causes this so I can looks this up?


Wed, 2014-05-28 12:56

I am assumed that job number that caused problem was 8188 - it should be fixed now.


Wed, 2014-05-28 13:16